Welcome Bonus
100% up to A$750 + 200 spins20 spins per day over 10 consecutive days
- Wagering
- 35× (deposit + bonus)
- Max Bet
- A$7.50
- Min Deposit
- A$30
- Withdrawal Limit
- A$800/day
Mafia Casino VIP Program: How the Five Tiers Work
The Mafia Casino VIP Program has five levels, from Soldato through to Don. Your progress is based on consistent real-money betting, with each real-money bet contributing towards your next tier.
Mafia Casino operates under licence ALSI-152406028-FI2 issued by the Anjouan Gaming Authority. The platform uses 256-bit SSL encryption across the entire site and independent RNG testing by iTech Labs, BMM Testlabs, eCOGRA, and GLI.
Mafia Casino VIP tiers and what changes at each level
The programme is built around five ranks: Soldato, Caporegime, Underboss, Consigliere and Don. As you move up, the benefits become more tailored. Higher levels can bring increased withdrawal limits, stronger cashback, improved reload offers and more direct account support.
| Tier | Cashback | Main benefits |
|---|---|---|
| Soldato | 5% weekly | Loyalty points on every bet, entry offers and standard withdrawal limits |
| Caporegime | 10% weekly | Higher deposit and withdrawal limits, improved reload rates and a birthday bonus |
| Underboss | 15% weekly | Personal VIP manager, bespoke birthday package and priority support access |
| Consigliere | 18% weekly | Prioritised withdrawals, luxury gifts and tailored reload offers |
| Don | 20%+ weekly | High-roller bonuses and exclusive event invitations |
Underboss members and above receive a dedicated personal account manager, along with prioritised payout processing. That is a useful change if you prefer having one person handle VIP questions rather than relying only on general support.
The main VIP step-up
The Underboss tier is where dedicated account management and priority support begin. Consigliere adds prioritised withdrawals, while Don is the top tier with 20%+ weekly cashback.
How VIP progress is earned through real-money betting
Progression is linked to consistent real-money betting. Every real-money bet contributes to VIP advancement, so the programme is connected to your ongoing play rather than a single deposit or one-off promotion.
Your account includes a VIP dashboard showing your current tier, progress percentage and available Coins. This gives you a clear place to check where you stand before deciding whether to keep playing. Gambling involves real financial risk, so only bet with money you can afford to lose.
- Open the VIP dashboard to view your current rank.
- Check the progress percentage towards the next tier.
- Review the available benefits attached to your level.
- Keep your betting within a budget that suits you.
- Use deposit limits, loss limits or session timers if you want extra control.
Mafia Casino AU also supports two-factor authentication and biometric login where your device allows it. These account tools sit alongside the VIP dashboard, so you can manage access and spending settings in the same account area.
VIP cashback rates, wagering and how to use the benefit
Cashback is one of the clearest differences between the VIP ranks. Soldato starts at 5% weekly, while Don members receive 20%+ weekly. The exact rate depends on your current tier, and cashback carries a 1× wagering requirement.
| VIP tier | Weekly cashback |
|---|---|
| Soldato | 5% |
| Caporegime | 10% |
| Underboss | 15% |
| Consigliere | 18% |
| Don | 20%+ |
A 1× wagering requirement means a cashback amount must be wagered once before it can be withdrawn. For example, if your cashback is A$20, the wagering figure is A$20. If the cashback is A$75, the wagering figure is A$75.
Keep the 1× calculation simple
Multiply the cashback amount by one. A$40 cashback means A$40 in wagering before withdrawal. Check the account terms that apply to your benefit before playing.
VIP cashback is separate from the other promotional benefits available at Mafia Casino. The VIP rate is tied to your rank, so moving through the tiers can change the amount you receive. Treat cashback as a promotional extra, not as a way to recover gambling losses.
VIP account support, birthdays and higher-tier extras
Each level adds a different mix of practical and promotional benefits. Soldato provides entry offers and standard withdrawal limits. Caporegime adds higher deposit and withdrawal limits, improved reload rates and a birthday bonus.
At Underboss, you receive a personal VIP manager, a bespoke birthday package and priority support access. Consigliere adds luxury gifts, tailored reload offers and prioritised withdrawals. Don brings high-roller bonuses and exclusive event invitations.
- Higher deposit and withdrawal limits are available at Caporegime and above.
- A personal account manager is available from Underboss.
- Priority support starts at Underboss.
- Prioritised payout processing applies to Underboss members and above.
- Birthday benefits are available at Caporegime and Underboss, with different packages at each level.
- Tailored reload offers are listed for Consigliere members.
- High-roller bonuses are listed for Don members.
The general support team is available through 24/7 live chat, with email responses within 24 hours. Support is available in English, German, Portuguese, Spanish, Finnish, French, Hungarian, Norwegian Bokmål, Polish, Italian, Czech, Arabic and Greek, with auto-translate for 13+ languages.
Coins, Bonus Crab and VIP extras outside the tier list
Betting and challenges can earn Coins. You can exchange Coins for free spins, bonus cash or Bonus Crab tickets through the Bonus Shop. The VIP dashboard shows your available Coins, making it easier to see what you can use.
Bonus Crab is a randomised prize game triggered by every deposit of A$20 or more, or by spending Coins. Mafia Casino also runs regular in-house leaderboard and cash drop tournaments, while Pragmatic Play Drops & Wins events offer prize drops with 0× wagering.
Do not confuse Coins with cash
Coins are account rewards that can be exchanged for listed items such as spins, bonus cash or Bonus Crab tickets. They are not the same as withdrawable cash.
If you are browsing from your phone, the VIP area works through the browser-optimised site and Progressive Web App. The mobile experience includes the full game library, banking options, live chat and biometric login on supported devices. You do not need a separate Mobile App from an app store.
Withdrawals and account checks for VIP members
VIP status can affect withdrawal limits and payout priority. Caporegime and higher tiers receive higher deposit and withdrawal limits, while Underboss and above receive prioritised payout processing. The standard Australian withdrawal rules still provide a useful reference.
| Item | Rule |
|---|---|
| Minimum withdrawal | A$50 |
| Maximum per transaction | A$10,000 |
| Daily limit | A$800 |
| Monthly limit | A$10,500 |
| Pending withdrawals | Up to 3 at once |
| Withdrawal fees | None |
Before your first withdrawal, KYC verification requires a government-issued photo ID, recent proof of address dated within 3 months and a masked photo of your card if you deposited by card. KYC documents are processed within 24 hours.
Crypto withdrawals through BTC, ETH, LTC or USDT are processed in up to 1 hour after approval. Neteller, Skrill and ecoPayz withdrawals are completed the same day or within 24 hours, PayID withdrawals are processed the same day, and Visa or Mastercard withdrawals take 1 to 5 business days.
There is no limit on win amounts that can be withdrawn. However, the daily and monthly withdrawal limits apply, and your payment method may have its own processing timeframe.
Responsible play settings for VIP members
VIP benefits should never be a reason to increase your budget. Mafia Casino provides deposit limits, loss limits, session timers and reality checks in account settings. Self-exclusion is also available for periods from 24 hours up to permanent closure.
- Set a deposit limit before you start playing.
- Use a session timer to keep track of time.
- Set a loss limit that matches what you can comfortably afford.
- Take a break or use self-exclusion if gambling stops feeling manageable.
- Remember that cashback, Coins and tier benefits do not remove the risk of losing money.
The aim is to keep the VIP programme as an entertainment feature, not a spending target. If you are worried about your gambling, support links are provided for Gambling Help Online, Gamblers Anonymous, Gambling Therapy and GameCare.
FAQ
VIP Program questions
What are the Mafia Casino VIP levels?
The five levels are Soldato, Caporegime, Underboss, Consigliere and Don. Each tier offers its own cashback rate and member benefits.
How do I progress through the VIP tiers?
Progress is based on consistent real-money betting, and every real-money bet contributes to VIP advancement. Your dashboard shows your current tier and progress percentage.
What is the highest VIP cashback rate?
Don members receive 20%+ weekly cashback. Cashback has a 1× wagering requirement.
When do I get a personal VIP manager?
A personal VIP manager is available from the Underboss tier. Underboss members and above also receive prioritised payout processing.
Do higher VIP tiers have better withdrawal terms?
Caporegime and higher tiers receive increased deposit and withdrawal limits. Underboss members and above receive prioritised payout processing.
What can I spend Coins on?
Coins earned through betting and challenges can be exchanged for free spins, bonus cash or Bonus Crab tickets through the Bonus Shop.
What is the Bonus Crab?
Bonus Crab is a randomised prize game triggered by every deposit of A$20 or more, or by spending Coins.
Can I use VIP features on mobile?
Yes. The browser-optimised mobile experience and Progressive Web App provide access to the full game library, banking options, live chat and account features.